Return Policy – Silver Lining Herbs
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Return Policy
Return Policy
We want you to be completely satisfied with your purchase from Silver Lining Herbs. If for any reason you are not satisfied, you may return new, unused items within 60 days of purchase for a full refund. Please note that items must be in new, unused condition with all original packaging and tags intact.
To initiate a return, please contact our customer service team at info@silverliningherbs.com. We will provide you with instructions for returning the item. Please note that the customer is responsible for return shipping costs.
Once we receive the returned item and verify that it is in inadequate condition for restocking, we will process a full refund to the original payment method within 7-10 business days.
Please note that certain items are not eligible for returns or exchanges. This includes our miscellaneous items such as horse blankets, tail bags, hats, T-shirts, and multi-feed bags. This also includes our custom orders, which are made to your specifications and cannot be returned or exchanged.
If you have any questions or concerns about our return policy, please contact us at info@silverliningherbs.com. We are here to help you and ensure that you have a positive experience with our products and services.
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